Sheniqua Vtl
map-marker Maple, Ontario

Bloomsnroses - Flowers Review from Maple, Ontario

Please do yourself a favor and DO NOT ORDER FROM HERE! They are lists and scam artists. Ordered flowers for an I'll friend and it's been 3 days and they have yet to be delivered. I call them and ask to speak with a manager as I wasn't too cancel my order and they hand up on me every time. To the point where when I call blocked number they answer and when they realize who I am they hand up on me again. So disappointed. I don't know how these people don't have a heart. STAY AWAY FROM THIS COMPANY!
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1 comment
Guest

Hi ,

Ordered a hamper for $69.00 had $161.00 taken out of my account and the hamper has never been received. Please do not put yourself through this.

Anonymous
map-marker Toronto, Ontario

Bloomsnroses Flowers Review

Worst experience I have ever had! Flowers were 4 days late! I called every day and no one would help me, they claim they only take new orders and a manager never seems to be in. To top it all off they have hung up on me everything I call! Scam
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Reason of review:
Problem with delivery
Anonymous
map-marker Scarborough, Ontario

Flowers delivered late, stale, poor customer service, warranty not honored

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DO NOT BUY FROM THEM !!!! On Thursday August 21, 2014, I made an online order for flowers to my wife at her workplace for our anniversary on the following day. I called the supplier before but they advised that I will save money ordering online. Regretfully, I did not check out the reviews for this flower supplier because I wanted to make sure I made the order in time. Now I am sorry I did not, so I am posting this negative review so that others will be aware of their lousy, unprofessional, and unreliable service. On our anniversary date (August 22) I kept waiting to hear from my wife expecting her to call me with excitement and surprise. Sorry to say, she never got the flowers. I called the Blooms N Roses after 4pm that day to enquire about the delivery (or non-delivery) and was told to call back later at 6:00 pm around which time they will get the delivery confirmation. On the following Monday (August 25th) I learnt that the delivery person showed up after normal work hours on the Friday, so obviously no one was there to receive them, so he dropped off the now stale flowers on that Monday afternoon. I called the company to complain and was told that I had to e-mail them. I sent two e-mails asking for a full refund but never heard from them. They did not live up to their warranty of “fresh flowers”. Buyer Beware !!!! Stay away from Blooms N Roses in Mississauga, Ontario, Canada. Written on August 29, 2014
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Loss:
$60
Reason of review:
Problem with delivery

Preferred solution: Full refund

2 comments
Guest

Mississauga florist allows you to send birthday or anniversary greetings Shalimar Designs Gift and Flower Shop, florist in Mississauga Mississauga Ontario florist. Shalimar Flower Shop has been offering the Brampton, Ontario area superior floral arrangements and assortments since 1987.

Because we are family-operated, when you choose us, you can always expect to be treated more like a family member and less like “another customer”.

Guest

THEY SUCK

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Anonymous

Horrible, don't return calls, send dead flowers and not anything like picture on web site

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This company is the worst! Ordered flowers sent 3/4 dead flowers and nothing like what was shown on the website. I sent the flowers to my parents. I was horrified when my mom called to tell me I she received the flowers I had sent to her and I heard they were 3/4 dead and they were cheap carnations and daisies, nothing like the picture I ordered from on the internet. My mom call to complain and was told they would call her back, after a few hours and no response she called back and they hung up on her. I also called to complain, they didn't return calls and when u ask to speak to whoever is in charge they ask if u want to order flowers and if u say no they say it's the answering service and say call back, then hang up on u. This company is a complete scam, so happy I called my credit card company to complain and put the charge hold at least I know they won't b paid for the *** they sent!
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Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Hamilton, Ontario

Really *** Experience

Found a lovely arrangement and at www.bloomsnroses.com and ordered on-line. The Flowers didn't arrive on the scheduled delivery day. We phoned and spoke to their representative and were assured the flowers would be delivered the following day. The next day, again no flowers. We spoke to CS and were assured that the flowers would be delivered. The arrangement was delivered at 9:00 that night. The sad looking flowers that arrived, sadly, were not the arrangement we ordered. Not only not what we ordered but they looked used. Really BAD experience. Do yourself a favor. Spend more somewhere else.
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Anonymous
map-marker Mississauga, Ontario

Roses ordered not delivered,Bad customer Service.

Ordered a bunch of roses three days ago from this company.As stated on the company,s web page ,delivery was free and would be made in two days.Payment was made for the product by a visa card.On the third day I called the person who was to receive the flowers and they advised that they never got them. Subsequently called the company to make enquirers as to why the flowers were not delivered.The party who answered the phone was very hostile and refused to answer questions and hung up the phone.Visa was then contacted and was advised regarding the matter then in turn cancelled the order.This is not a good company to do business with.
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Anonymous
map-marker Toronto, Ontario

Balloon Review

Had ordered balloons to be delivered on her birthday. Called, and the gentleman confirmed that they would be delivered same day. They were never delivered. When calling a complaint they simply put us on hold with no intention of picking up again. They are a scam com
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Anonymous
map-marker Woodbridge, Ontario

DO NOT BUY FROM THEM!!!..

I ordered a LARGE HAPPY MUG and what they sent was a small mug with little flowers....not even close to what they advertised. I left many messages and emails and nobody has yet to return any of my calls. When they answer the phone I begin to tell them the problem they just hang up. The BBB or police needs to step in....they are robbers!! Do they have an address?...how do they stay in business? If I was to contact VISA would they be able to credit me and not deal with this company again. I would love to hear your thoughts on this as I would like this company to be rid of
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Loss:
$65
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

1 comment
Guest

They are located at 2601 Matheson blvd mississauga ont. Unit 16.

The sign says pj automation but its the flower place. No other location anywhere.

Trust me on that. Their web is frauu just like the owner James.

Paddy Wuh

It's a SCAM!

I ordered a bouquet of red roses with a stuffed animal and box of chocolates on Tuesday for same day delivery to Edmonton, Alberta. I called the shop three hours after my early morning order and a male answered telling me the flowers were already out for delivery. I kept waiting for a call from the recipient and nothing. It was just a few minutes before eight I called the shop and that same male answered the phone. I politely asked about my order in which he politely put me on hold and said he was going to check on it. After half hour on hold, I gave up. Hung up and called again. No answer. The next morning I googled reviews for this shop scam and my oh my, not one kind review. My next call was immediately to my credit card company. The payment was charged but the merchant had not yet posted it. To too it all off it was not the charge I agreed to. It had a surplus of twenty dollars. However I informed them to reverse it immediately when it did. My next call was to the shop and this time I got a female and again politely wanting to investigate these people, I politely asked about my order. She put me on hold for a few seconds pretending to be checking on my order, and came back and told me that they were in a van on the way to be delivered that morning. I laughed, thanked her and hanged up. There is a time difference from Toronto to Edmonton of two hours. They are two hours behind. I patiently waited till two pm yesterday which would of been noon Edmonton time and called the shop again. That same man from Tuesday answered and once again playing my part I politely asked about my order. He informed me that they would be delivered before six pm. Hmmm.. Six pm? I'm assuming Edmonton time because conveniently that would be eight pm in Toronto and he wouldn't have to answer the phone when I called again. So I asked him why I was told in the morning they were going to be delivered In the morning and now was getting a different story? And why did he tell me the day earlier they were going to be delivered that day? He rudely replied that I did not speak to him the day prior and he was simply an answering service. Now that was hilarious and disgusting at the same time only because if your going to claim such nonsense at least try to change your voice slightly and not play people for fools. It was the same guy both days there was no mistake or doubt about it. I also inquired if they had a flower shop they used in Edmonton, because one review I read stated that the DEAD flowers arrived days late, and by a courier lol. He replied but of course we do. Anyhow fine. What's a few more hours to put up with this scam? No flowers at five minutes before eight had arrived. So I called the shop yet again. Same guy answered the phone. Again I politely inquired about my order and he puts me on hold. I waited and waited and waited. Twenty minutes later I picked up my home phone and while still on hold on my cell for this guy to get back to me, I dialled the shop with the other phone. Yes, the same guy picked up! What did I say? Interesting that you have me on hold for twenty minutes but you are picking up other calls! He immediately hung up on both lines. I borrowed a friends phone knowing it was already well past eight pm, and called again. He answered the phone and I told him that I did not want the flowers and if he even attempted to go ahead with the charge, my next stop would be the police and the newspapers. Of course he hung up. This shop says they are listed on king street. I took a drive this morning. They do not exist at that location at all. There is no flower shop! This is a total scam between maybe a couple man and women, it's always the same voices of only the two of them. I'm waiting for them to dare go ahead with the charge, and I'm calling my credit card company again tomorrow. If the charge has been posted my next stop will be the police. As for my telling him I would go to the newspapers with my story. I already have. I encourage you all that have been scammed to do the same. I have a feeling that these people take the money and drive to a variety store and put together a makeshift bouquet for a fraction of the cost and one of them is making deliveries of such. If the location if the recipient is close by to them and the hole they do *business* from, the *flowers* get delivered and if not they scammed another fool.
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Loss:
$135
Anonymous
map-marker Toronto, Ontario

Bloomsnroses Owner Review

Their only address is 2601 Matheson blvd Mississauga ont. Unit 16. Sign says Pj automation. Owner James. Yes they are fraudulent. Buyer beware. You need to file with credit card fraud canada. Toll free no 188****-****
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Anonymous
map-marker Toronto, Ontario

Review

I would strongly advise for everyone to not order from them. Anyone who has aorderd already you need to contact your local police department. The web site is not a secure website. The owner aka John, James is in control of the purposes via a debit machine in the office. So none of the orders places go to the credit cards directly. There is only one location in ontario. 2601 Matheson blvd east unit 16. The sign reads pj automation. Its there to make sure no one finds them. Absolutey no other location exits in Canada or anywhere else on this planted but the one on Matheson Mississauga ontario. I hope this has been a help and its unfortunate that to many people were inconvenienced by such an awful vindictive person.
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Anonymous

Bloomsnroses - Terrible Service Review

They are a terrible service as well as customer service.... they are falsified.....DONT USE THIS COMPANY....
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1 comment
Guest

I strongly advice you not to use this company. Nothing about what they say is true they will still your money. I was told to pay this much then they charged me 37 dollars extra and when I was trying to cancel th order they will still charge me 30 dollars for the cancelation.

Aimee Mtj
map-marker Gdansk, Pomorskie

They STOLE 570 CAD from my Visa!

I will never do business with them again, that's for sure. I will NOT let them get away with theft either! I purchased funeral flowers on May 4th 2014. They cost 119 CAD. They were beautiful and delivered on time. (I guess I was REALLY lucky, having read all the reviews) But, 1 month later, my credit card was charged 570 CAD from a different company called Gifts Flowers and Bridal. I had no idea who they were, and after searching the internet, i found out that this "other company" is Blooms and Roses! Same address, same telephone number! When i called, i got put on hold forever, didn't bother calling again, after reading the reviews. I am a Canadian, but I am currently residing in Poland and my options are limited, but i intend to see this through! I WILL NOT let them get away with STEALING 570 dollars, that I had on my Visa foe emergency purposes only! Any lawyers out there who can help long distance?
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Loss:
$572
1 comment
Guest

just now i purchased 53.95 ca, but they deducted 553.95ca on my creditcard!!!!! i was shocked!

even in canada there is thing like this, i was amaze! shame on u bloomsnroses!

Anonymous

Bloomsnroses charged more than originally stated

When I purchased the flowers it said my total (with service fee and taxes included) would be $49.38. After paying with my mastercard and them processing the order, they showed me my total was now 50.83 (they added the total and taxes incorrectly). I quickly called their toll-free number and an agent assured me that I would be charged $49.38. Now, on my bill statement it shows they have charged me $52.98. Based on similar reviews (which I wish I'd seen sooner!), I see that this is a common complaint for this company. I've notified my bank not to process any additional charges from them. If they do not reimburse the overcharge immediately, which I've asked them to do via email, I will report them to the BBB and the OPP.
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Loss:
$4
Anonymous
map-marker Pickering, Ontario

Double Billing

In May I ordered flowers for my mother-in-law who live in Ontario. I ordered on line and received my receipt for $96.21. When my American Expressarrived I was billed the 96.21 plus on the same day I was billed another $98.99 with no receipt. I called Blooms an Roses and was told that I must have ordered 2. I asked to speak to a supervisor and was told to call back at 5:00pm (open 24 hours) which I did and was told they they all finish work at 5:00pm. Totally lied. Called back several more times, gave my story and was put on hold saying they would be right back waiting but no one ever picked up the phone. Finally spoke with Christopher who said no problem, the credit would be on my card by midnight. That was 3 weeks ago and of course when I received my new bill it had not been refunded. They are all liars. I have also sent email with no response. I guess in order to work there you must be a liar and a cheats. Totally disgusting.
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Loss:
$99
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